Hi Bill,
Happy Monday! We just measured your sails and have an estimate drawn up for building you a new set. A new main at 82 sq/ft and built with an upgraded cloth will be $675. The red jib with hanks at 60 sq/ft is $500. I will write up a proper estimate later today and email that to you so you can put down the 50% deposit whenever you're ready. If you have any questions before that, feel free to call our shop or email me. I do have a few questions for you: Would you like the "LN17" on your mainsail to be blue, black or red? Do you want us to re-use the hanks from your old jib to put on the new one? This would bring down the cost by $25.
On December 13th, I phoned Carl at Sailcrafters to ask a couple of questions.
"Hey Carl, Will I see the main sheet pattern in your quote before I make the deposit? He responded with "After making 50% deposit, I will submit your order to Sailrite and they will send me the sail color map, so I can email that to you for your approval."
Carl emailed me On Wednesday, December 15, 2021, 5:00:00 PM CST:
Bill,
Here are the sail maps for you main and jib.
Main Sheet Map details for Newport 17 Sailboat from Sailcrafters @ $675.00
Jib Sheet Map For Newport 17 Sailboat. This will be Solid Red @ $500.00
Thursday, December 15, 2021, 5:00:00 PM CST, I emailed Carl with my color map.
I never heard back from Carl after emailing him the color map. I assumed everything was fine, but realized on 1/24/21 when picking up my new sails that I should have followed up with Carl after not hearing back from him.
------------------------------------------------------------------------------------------------------
Thursday, January 20, 2021, 5:11:00 PM CST, I receive Invoice from Sailcrafters in St Louis Park for the balance due of $675.92 and paid it.
------------------------------------------------------------------------------------------------------
Monday, January 24, 2021, 1:22:00 PM CST, I arrived at Sailcrafters to pick up my new sails.
I met the owner, Tim and had a great conversation about sailing and he shared advice about updating my Newport 17's rudder through Rudder Craft. I regretfully neglected to open the bag with my new sails and confirm everything was done correctly. I checked the sails after arriving back to my shop. Everything was correct, but the Main sheet was all white, not the horizontal White-Grey-Red color pattern I emailed Carl. I phoned Tim and he said he never received the color map drawing. He said Carl no longer worked from him. Tim said there wasn't any mention of the color map in the order, but that he would take back the main sheet and redo the order.
Carl after emailing him the color map. I assumed everything was fine, but realized on 1/24/21 when picking up my new sails that I should have followed up with Carl after not hearing back from him.
